Empowering Talent for Career Mobility

In our most recent post, we discussed how vital mentorship and respect can be to employee retention and utility.  Creating a culture that focuses on your people rather than their mere output is beneficial to optimization of your human capital investments. Career pathing can not only result in improved internal succession management, but it can also further engage your top talent.

Talent retention is an ongoing challenge – one that will only increase in difficulty moving forward.  To boost retention, companies present opportunities for advancement and development as part of their talent management strategy.  This focus should be ingrained in the culture.

While an extremely hands-on approach to career development doesn’t scale, organizations can successfully empower their people with the necessary tools to manage their career path within the company.  Increased visibility into potential organizational mobility can streamline development opportunities for your people, while developing more qualified talent for your company.

It’s important as ever to find the right fit.  However if you’re proactive, you may allow the right fit to find you first!

Posted in Talent Management

Retaining Top Talent

In the face of shrinking budgets and perpetual economic challenges, a successful human capital strategy is as vital as ever to organizational successes.  Successfully acquiring and retaining top performers can add tremendous value to both your organization and your people.

We have identified four key focus points to optimize a culture conducive to develop employees.

1) Show consideration to full spectrum of talent

Creating a positive, respectful culture goes beyond improved day-to-day task delivery.  Employees should feel humanized, and expect dignity even in adverse circumstances.  This doesn’t mean penalties are forbidden or reprimands are unproductive, but if all situations are handled with class, your talent will notice.

2 ) Create culture of continual growth opportunities

This does NOT have to be in the form of financial or status-based incentive programs.  While direct monetary rewards are always welcomed by employees, they’re not always feasible from an organizational standpoint.  No matter the age or experience level, many employees value ongoing skill development and training.  It may make their current workload more manageable, or it could help qualify them for expanded responsibility.  An increased knowledge-base is a cheaper alternative to offering a raise or promotion.

3) Money and power

This goes without saying – direct financial compensation is as valuable a motivator as any.  Duly noted should be the power of decision-making and status.  Such benefits can significantly boost the morale of your people.  Plus, it will make them feel more connected and involved in organizational successes.

4) Provide ongoing feedback

Direct feedback on work-related tasks is very valuable, however that alone does not always suffice.  Top employees expect – and often deserve – more impactful relationships from their superiors.  Whether it’s helping to accomplish a positive work/life balance, network development, or career mentorship, it’s an extraordinarily valuable focus area.

Posted in Talent Acquisition

Effective Global Leadership

We recently wrapped up an leadership development engagement with mobile messaging technology company escalating their operations abroad.  The organization has experienced steady expansion overseas, and their workfroce has grown rapidly.  Faced with the challenges of globalization, we began working to shift mentalities at the top.  Strong leadership is critical to a smooth transition into new global markets.

Many managers and leaders tend to take for granted the new skills and complexities presented by new markets.  While organizations fight to make the integration of their strategies seamless, diverse cultural backgrounds, communication styles, and values present a host of core issues that must not be overlooked in such a complex landscape.

To create scalable methods of optimizing an international workforce, you must first ensure your leaders understand what drives the workforce.  Are they incentivized by similar benefits?  Are they comfortable with communication tactics and structural tendencies that have become standard domestically?  Most importantly, does your leadership have the capacity to resonate with the given cultures.

It goes without saying that globalization will become increasingly relevant moving forward.  It should be a point of emphasis in the talent management space that it requires a different approach to strategic decision making than many leaders may be used to.  It is a dynamic challenge — one that calls for equally dynamic leadership.

Posted in Executive Leadership

Implementing Social Learning Strategies

With 2010 winding down (this year has flown by!), we have been working with several companies re-evaluating and strengthening their workforce initiatives in preparation for the year ahead.  We have many New England and Boston talent management and leadership development engagements with organizations to create safe and immersive environments for their employees to learn and grow.
Over the past few months specifically, we have begun experiencing noticeable impacts in our talent management endeavors through the implementation of social learning methodologies.  Our wide-ranging impacts as they relate to social learning have been felt strategically through:

  • Supporting globally dispersed companies invest in and implement online communities
  • Optimizing organizational performances to support growth by integrating people and processes and addressing talent challenges
  • Enabling growth with leadership development, training, team and individual coaching and succession planning services

As we work with companies on their end of the year planning, social learning strategies have continued to effectively resonate through the core of our clients — their talent.  It is an exciting way to impact workforces in an engaging and effective manner.

Posted in Talent Management

Don’t Overlook Tangible Evidence in Talent Acquisition

In our last post, we outlined some of what goes into the career decision of high level workers.  Specifically, we discussed the factors that go into the decision to pursue an MBA.

The hiring process has many layers beneath what’s evident at face value.  The first obvious step in talent acquisition is to get the right people in the right place for the right role needed to fulfill organizational goals.  To satisfy that objective, there are a lot of basic assumptions made by evaluating the surface level of a candidate.  Top management support is pivotal in developing and cementing a culture to effectively resonate through the workplace, and ideally, each hire would be a fit for that culture.  Organizations must create an environment for talent to seamlessly recognize the linkage of what they’re doing to the overall strategic approach, while still providing the direct skills required for the position.

Job seekers are often told success hinges not on what you know, but instead who you know.  Having a connection to get your foot in the door gives personalities instant credibility, affording companies a de facto gatekeeper opportunity to immediately decipher a good fit from a bad one.  It is indeed essential for a positive culture to be present throughout your workplace, however employers can sometimes overlook the importance of quantifiable skills in the true value of an employee to a company.

What are their computer skills like? Do they have direct evidence of their accomplishments through previous projects they’ve worked on? They may have driven impressive measurables in a previous role, but what skills did they show along the way?

With all the fluff that hiring and talent managers must endure, it’s essential to not neglect the core competencies necessary to thrive at a job’s task and to just look beneath the surface at who the person is and whether they’re the right personality fit.   That is, after all, what their direct contributions to your organization will become, and where it is most difficult to devote resources to improve.

Posted in Talent Acquisition

Aspiring Executive Leadership: Experience vs MBA

Resources are limiting and organizations’ human capital is shrinking.  It’s become clear that the value of a worker is as significant now as any resource in a company.  So maintaining superior talent levels is essential to success.  We’ve previously discussed here how to motivate such top talent already in place within an organization.  But when choosing among a slew of applicants and prospective executive leadership, it’s questionable what is seen as the best differentiator.  Is strong work experience or advanced education the best indicator of future success?

In a vacuum, it’s difficult to assess the more influential factor.  However, with the rising costs and the time commitment necessary to obtain an MBA it’s important to understand some benefits of pursuing higher education to excel in the business world.  It’s expensive and time-consuming, but in some cases, the costs can be worthwhile.  Here are five scenarios we’ve discussed with MBAs.

To acquire specific skills

You may have never learned about a specific realm of business that interests you, or you’re intrigued by a complementary skill set for your career.  It’s often previous business undergrads or those with previous work experience who seek the skills to complement what they already possess. These people have already acquired a context and gone through training for the content they’re pursuing.  These scenarios are the most common, although there are those MBAs with completely unrelated backgrounds ready to pursue futures in business.

To network

It’s widely accepted that who you know is as important as any factor in business success.  This inherent benefit of an MBA is sometimes reason enough to devote 2 years to studying more business.  The value of this network as opposed to any you can develop through job-related activities is directly related to the quality of your school.  Prestigious programs can directly lead to a lifetime network of highly qualified long-term prospects of classmates.

To fulfill your career path

In many industries, it’s required to have an MBA to move up to desired high levels.  In such scenarios, a company will often advise you to pursue an MBA, and they’ll often even fund your education.  This is a no-brainer for many.

To change careers

People who are stuck in perceived dead end jobs often resort to graduate school as the answer to their next step.  There are certainly worse decisions you could make to get yourself out of an unfulfilling career path than specializing in business, meeting new people, and raising your profile.

To gain credibility

Having an MBA provides you a certain level a prestige right off the bat.  Your job prospects will be more plentiful, your salary expectations can be higher, and your reputation within an organization can benefit as well.  The expectations of someone who possesses an MBA is someone who’s motivated, effective, efficient, flexible, and accomplished can be very desirable to work with.  Consequently, you gain instant credibility from an MBA that cannot always be equally perceived from a few years of work experience.

If none of these uses are readily apparent, it may not be advisable to endure the high costs of pursuing an advanced degree.  The wide range of MBA motives produce differing prospects, so it’s important to fully understand the prospect – especially why their background led them to where they’re at, and what specific skills that’s led to.  We’ll write a follow-up post about understanding prospective employees.

Posted in Talent Acquisition

Non-Financial Motivators in Talent Management

Reward and motivation programs are essential to maintaining an engaged and driven culture.  The seemingly small employee perks like food around the office, free sports tickets, and gift certificates can go a long way in keeping workers on their toes, but there are other cost-effective approaches that have been proven equally suitable motivators over time in talent management.

According to McKinsey surveys, morale has decreased at almost half of all companies.  While companies have experienced large layoffs since the weakening of the economy began, the organizational mood must remain high enough to limit the voluntary turnover.  Top performers are more valuable than ever in a tough economic time, so maintaining their enthusiasm and contentment is extraordinarily essential for successful businesses.

To do so, strong motivators without financial implications are vital.  These include:

  • Increased role via promotion or job enrichment
  • Praise from immediate managers
  • Leadership attention through direct dialogue and feedback
  • Empowered top performers through increased leadership on projects
  • Increased team activities to garner a more social work environment
  • Role rotations of secondary tasks to alter some of the monotonous, non-essential duties of employees

Managers’ reluctance to implement non-financial incentives stems from the prevailing wisdom that money is all that matters.  But when the funds are limited, there can be other means to incentivize workers as well.

Posted in Talent Management

Diminishing Value of Working Too Much

Shrinking budgets can force managers into difficult decisions to maintain viability.  When going line by line through expenditures to re-evaluate spending choices, there can be tougher calls to make than merely cutting back on some advertising costs, office luxuries, or employee incentives.  While lowering costs through payroll cuts may seem inevitable, the tradeoff of overtime costs may not be as feasible as it seems.

Financial fluctuations can make the decision difficult, and it can put pressure on employees to overwork themselves.  Ups and downs in the company can be difficult to predict, so it can be deemed prudent to maintain a steady workforce by limiting training and benefits costs while withstanding overtime payments or the costs of overworking your human resources. The unintended consequences of such workforce planning can ultimately hurt your company.

Organizations like Circadian, which evaluate the challenges of managing a 24/7 workforce in terms of shift scheduling, maximizing worker productivity, and training schedules, have suggested the inadvertent outcome of implementing overtime pay can result in an inefficient environment.

In many cases, overtime pay is 150% of normal wages.  The tradeoff is conceding extraneous employee costs like new benefits or hiring resources for the overtime increases.  When dealing with salaried employees, the tradeoff in overwork is decreased morale and similarly inefficient resources allocation.

Even more importantly –irrespective of hourly vs. salaried compensation – when overworking, you can realize diminishing levels of productivity.  Whether you’re a doctor, a lawyer, or you work in construction, you should be sure not to overwork yourself.  It’s both financially and physically irresponsible to overdo it.  The increased working time can end up as wasted time.

Posted in Talent Management

Don’t Jump to Conclusions in Talent Management

The framework of a business’s culture should be a result of a series of HR policies, complemented by the vibes that management seeks to implement throughout the company.  A shared culture that provides collective feelings organization-wide should be the foundation of its success.  The less developed it is, the more mediocre the eventual results.

Although management and business leaders can devote significant time to imparting certain goals and liberties, a clear and universally understood vision is the best way for collective success.  It’s not always a direct result of thorough training culminated by a final exam, nor does it always call for an HR handbook for workers to be able to reference.  It’s on the leaders to be sure they’ve implemented the appropriate practices to ensure the whole organization understands why things are done the way they are, and what the company is looking to accomplish.

The more transparent the company’s guiding principles, the more efficient the organization can be run.  In some cases, efficiency is merely measured as a direct balance of output from hours worked as we’ll talk about in our next post, but the ability to abide by a clearcut culture is duly important for employees to be able to understand as a result of effective talent management.  If you’re trying to find ways to improve productivity and employee contentment, and evaluation of workers’ understanding of your culture and expectations is one place to look.

Posted in Talent Management

Self-Assessments in Leaders’ Personal Development

Adept executive leaders have the ability to frequently challenge themselves to improve their abilities at all activities, albeit specific skills or overall attitudes.  In evaluating competencies and accomplishments, it’s essential to provide ongoing self-assessments to continue excelling at your strengths and to improve on your weaknesses.  Stepping back and trying to remove yourself from situations can allow yourself critical exposure to how to continue your personal development.  Here are 3 key factors in your self-assessments:

Define your Objectives

You must put your personal growth in perspective.  You can always say you’re taking a step back to analyze your growth, but it’s far more difficult said than done.  When caught up in a process, it’s common to be forced to make your evaluations in a vacuum.  Take a step out of your comfort zone, and figure out where you’re trying to go.  Because without clear, unbiased objectives, you’ll never figure out how to end up with the goals you’re trying to accomplish.

Decipher commonalities in events

Recognizing patterns can go a long way in self-recognition –  this is the key to impactful evaluations, and thus, your ability to successfully make tangible changes. Pattern recognition is a deciding factor in your reactions to every day occurrences.  Experience is the fundamental driver in your interpretation of patterns in your life.

When playing a sport, you don’t want to be beat by the same move multiple times. In a relationship, you don’t want to repeat the same mistakes over and over again.  Conversely, in a business environment, you want to determine patterns that can result in positive implications for your company.  By becoming cognizant of behavior patterns and their factors in your results, you’ll be more apt to improve on them moving forward.

Step Out of the Box and Evaluate Yourself

To get there, you must break out of your comfort zone to provide yourself with honest self-assessments.  Sometimes, just because a certain approach has worked for you doesn’t mean you shouldn’t seek to further improve on it.  A commonly overlooked performance factor is evaluating not just things that go wrong, but also understanding what causes success in a process.  It may have been an extenuating circumstance, a one-off variable, or a straight-forward fluke that causes success.  It’s essential to give objective assessments of all your efforts and create honest feedback.  It’s difficult enough to admit you were at fault for something that didn’t turn out to be a full-fledged success, but when things do go right, it’s sometimes even harder to acknowledge faults along the way.  However, recognizing the need for change can be the only way to grow.

Posted in Executive Leadership