When you are trying to create an effective training module, it is important to look at your employees with fresh eyes and view your team with an objective point of view. Who do you see? Consider which employees will undergo the training, and ask yourself the questions below.
1. What are their job titles?
Of these four questions, this one should be the most obvious. Of course, accountants wouldn’t have the same training as the CEO, nor would the newest graphic designer have the same training as the person who is in charge of supply chain logistics. That being said, there are still many scenarios in which all these employees would have to go through the same training. During the onboarding process to learn about the company’s general operations, these employees would need to receive the same training materials. While there may be generalities in these training programs, it is important to incorporate certain elements of each specific role. You must still tailor each training module for your learners according to their jobs. While safety is important for everyone in an organization, for instance, a warehouse worker would face different situations than an officer worker–and thus each would need specialized training materials.
2. What are their seniority levels?
3. What are their generations?
It might seem a bit odd to consider the ages of your employees when you are trying to develop a training program. However, understanding the nuances of generational differences will help you determine the best method of training. For instance, workers in Generation X (aged forty and older) are more accustomed to traditional forms of instruction. For Gen Xers, your training module could incorporate instructor-led training, practical labs, and the like. For a team of Millennials, though, you may want to consider gamification, eLearning, and mobile learning solutions. Of course, you may read this and say that your Millennial employees prefer instructor-led training or that you’ve seen great results using gamification for your team of Baby Boomers. Once again, you need to look at your staff with fresh eyes to determine which learning modality makes the most sense for them.
4. What are their skills?
Next time you need to develop a new training program, ask yourself these four questions. The answers will help you (and the developer you work with) build the best training module for your employees. Your staff is unique–so their training should be, too!
When you choose CoreAxis, know that we will be right by your side to help you determine the learning need, design and develop the training, and help you implement the program. Our ultimate goal is the success of your business, and that starts with the engagement and knowledge of your employees.