In January 2020, the world became familiar with a novel coronavirus in Wuhan, China, called COVID-19. This virus has since become a pandemic, and has now spread throughout the entire world. Although its severity, as well as its mortality rate, are not unanimously agreed upon by professionals, the magnitude of its unpredictability is. As doctors fight to save patients’ lives, and policymakers strategize to mitigate the further spread of this lethal virus, businesses strive to maintain their operations, as well as support their customers and employees. In addition to posing a risk to people’s health and overwhelming international health care systems, the COVID-19 outbreak has put the world economy in a terrible state. Stock markets and interest rates are unstable, and businesses are merely focusing on surviving this outbreak as economic activity plummets.
Many countries, such as Italy, have gone on complete lockdown in order to reduce the virus’ spread, and allow those in need of treatment to receive it. Some other severely affected countries, such as Iran, have not taken such strict measures. Although in both cases the aim is to protect citizens, being able to have functioning business operations with employees working from home is not feasible for many organizations. This greatly limits policymakers’ action plans. The roadblocks in the way of businesses being able to respond to this crisis has shed light on corporations’ lack of preparedness in the face of unprecedented events.
The current circumstances have made daily operations difficult for every individual, as well as every organization. However, those with prior access to innovative platforms, and teams where all members have access to technology and information, are suffering significantly less. The coronavirus has proven that even the most competent employees, who are stellar at their work, would be unable to help a company thrive if they cannot work as well remotely, or are not fully aligned with corporate standards. Therefore, many learning and development (L&D) teams are gaining a greater appreciation for innovative processes that can assist during such difficult times.
L&D teams can use this period, in which companies have no other option but to move their business conducts online, and schools and universities have to hold classes and exams online, as an experiment. During this time, organizations have access to a trial-and-error phase of innovation, before potentially converting to this form of operation permanently. Organizations will learn that they can achieve excellent results by using innovative platforms, given the numerous benefits that these systems offer. They can also come to understand the importance of frequently updated information being made available to team leaders and workers. In addition, L&D teams will help institutions and businesses prepare themselves to not only survive, but thrive, in future crises. The COVID-19 outbreak can mark the end of an era, and increase the long-term efficiency and effectiveness of businesses worldwide.
The negative impacts of this pandemic are undeniable, as it has posed tremendous physical and mental hardship on individuals across the globe. However, it is important to acknowledge a potentially positive outcome, which is the greater appreciation people will gain for the benefits of innovative L&D systems. Organizations now understand the necessity of being prepared for future crises more than ever before. At CoreAxis, our innovative learning solutions will do just that! Using immersive tech, we engage employees and students with various content, and foster an environment of continuous learning that can prepare them to find solutions and strategies when addressing unexpected events.