It’s official: Web 2.0 has given way to Web 3.0 (or Web3D). The rise of metaverse training is poised to take 2022 by storm, and we’re here to guide you through the hype and the tech to boil down the learning aspect. With the impending release of Microsoft Mesh, companies are about to make a giant leap forward in the way they work. Designed to alleviate the fatigue from existing video conferencing tools, metaverse environments may provide the much-needed return to face-to-face interactions in support of hybrid workplaces.
While the metaverse may be able to make board meetings more interesting, many L&D professionals are contemplating the impact that metaverse training will have on their learners and learning programs. As 2022 approaches, the path to metaverse training and learning is beginning to take shape, and in this article, we examine the potential impact this modality will have on learning and businesses.
Metaverse training reinforces the value of 1:1
Real-time one-on-one instruction continues to be one of the most effective ways to transfer knowledge, train and learn. Much like other types of immersive learning, metaverse training not only brings the joy back to these interactions but allows learners to access tools that can enhance their learning experience.
Here are only a few of the ways in which metaverse training can be used to provide enriched learning experiences, even beyond virtual reality.
- Enhanced tools for learning and sharing. One of the key foundations of metaverse training is the ability to collaborate—for example, on a shared whiteboard in 3D space. Unlike traditional VR training, multiverse training is a multi-user experience that brings together a community of learners, facilitators, managers and more to collaborate and participate in learning.
- Quick feedback. Since instructors can provide instant feedback, they have the ability to witness interactions and behaviors right in front of them and to respond quickly to provide a more granular level of support at just the right moment.
- Live role playing. Role playing can be enabled between human-to-human scenarios, and it can also be supported with a 3D content scenario.
- Remote onboarding. The metaverse creates an incredibly friendly environment where new hires can feel included and important. This level of interaction and engagement can greatly reduce attrition in the first 40 days of employment. In addition, providing this level of sophistication in training and communication is a leveraging tool for recruitment of new employees.
- Virtual training. This is an entire topic unto itself. The metaverse can immerse learners in highly realistic scenarios to learn both the technical skills and soft skills required for their job performance success.
- Soft skills training. Engaging with others is key to developing communication, empathy and collaboration. By interacting with other avatars in a virtual environment, your learners can build soft skills competencies to enhance their personal and professional careers.
- Game-based learning. Metaverse training is primed for delivering learning in a game-like environment. However, unlike traditional VR-based gaming experiences, your learners can collaborate in groups for a more enriching and social experience.
- Practice makes perfect. Your learners can train in real life situations and experiences that would otherwise be impossible. Metaverse training keeps people engaged and safe, and it allows them to repeat activities to gain proficiency. Additionally, just like VR and video games, your learning experiences will be highly addictive. This is highly valuable for training employees in technical skills where mistakes in the real world can be costly and risky.
The vast potential of metaverse training
Having an immersive digital environment can spark creativity amongst your design team. Imagine the potential for bringing learners into a space where they can train in a virtual representation of your actual work environment. This will allow learners to better understand their job responsibilities and to transition seamlessly into the real world. Consider the many potential use cases for this modality of learning and training.
Airlines can train flight crew and staff how to manage potential hazards in real time and to practice emotional and tactical responses—without needing to use an actual airplane. Medical professionals can learn how to interact with patients in a realistic scenario where distractions can cause error. Banking professionals can learn how to intuit emotional cues from their customers to improve service and identify unconscious bias in their day-to-day interactions.
There is literally an unlimited amount of locations and scenarios that can be created in 3D space either using CGI or leveraging 360 video. Some companies are using digital twins to provide VR and metaverse training within impossible locations that emulate real world conditions. For example, it is possible to take learners inside the fully accurate and functioning inner workings of an engine to witness the pistons firing. At the same time, it’s possible for engineers to work on a digital twin of an engine and try things out before actually bringing those solutions to the real world.
Delivering effective content is still the key to learning
While the potential for metaverse training is staggering, the essential elements of successfully delivering learning objectives remain the same for all modalities. In other words, your learning experiences need to be developed around sound design principles to reach your learners. This is true in one-to-one interactions as well as those in a virtual environment.
To be most effective, you need to build proficiencies that are unique to your organization or operating practices. Custom content and scenarios can teach the specific skills and competencies in unique situations and conditions that your learners will be facing every day. Contact us to learn more about the potential for immersive learning and what the metaverse can do for your learners and learning programs.