Emerson College
BA in Writing, Literature and Publishing
Marketing Minor

Melissa DeJesus

Learning Solutions Architect

Melissa DeJesus is an experienced learning professional possessing the rare combination of technical experitise with strategic vision. In her decade-plus experience, she has provided strategy development, technical writing, and eLearning development to clients in a variety of industries from financial services to healthcare.

As a Senior Learning Consultant, Melissa has extensive experience in Instructional Design, Training Delivery, e-Learning Development, Technical Writing, creation of Instructional Materials, Application Help Content, Hands-on Simulations, Software Testing and Troubleshooting, Facilitation, as well as LMS Implementation and Management.

Melissa has recently used her Instructional Design skills to identify correct workflows and processes for a client’s software tool and then, acted as the project lead to gather technical specifications, write new content, and manage the content update process.


  • Instructional Design
  • eLearning Development
  • Technical Writing
  • Learning Strategy
  • Project Coordination


  • Microsoft Office, including Visio and SharePoint
  • Adobe Captivate, PageMaker, Audition, Photoshop, Illustrator
  • Articulate Storyline
  • HTML Coding Adobe t, and Screencast-O-Matic.


  • e-Learning Guild
  • Toastmasters International
  • Horizons for Homeless Children

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