Building Trust and Credibility









We can partner with you to customize our learning offerings to target your organization’s specific focus areas, change delivery method or dive deeper by integrating even more activities, discussions and case studies.

This course will engage participants through the use of videos, scenario-based exercises, case studies, peer coaching
and small-group activities.

You will have the opportunity to:

  • Learn from other new managers facing the same challenges across industries and geographies.
  • Grow your network.
  • Build your skills and motivate you to achieve your goals.

Course Overview

Trust changes everything – teams, families, friendships. Without it, things get destroyed: most powerful companies, influential leaders, greatest friendships. With it, you have the opportunity to create prosperity in every dimension of your life. You can create the most cohesive, most productive, happiest teams. Trust is the root cause of your success or your failure as a leader.

This course will equip you with the skills and techniques to

  • Know the benefits of building a high-trust culture in your organization.
  • Get clarity on your role in contributing to that culture.
  • Identify your personal opportunities for improving your trust-building behaviors.
  • Learn and demonstrate techniques to help you build and repair trust and credibility with colleagues.

Course Outline

  1. Introduction
  2. What is Trust
  3. Improving Trust
  4. Credibility and Core Behaviors
  5. Repairing Broken Trust
  6. Wrap-Up