Productive Communication









We can partner with you to customize our learning offerings to target your organization’s specific focus areas, change delivery method or dive deeper by integrating even more activities, discussions and case studies.

This course will engage participants through the use of videos, scenario-based exercises, case studies, peer coaching
and small-group activities.

You will have the opportunity to:

  • Learn from other new managers facing the same challenges across industries and geographies.
  • Grow your network.
  • Build your skills and motivate you to achieve your goals.

Course Overview

Strong team relationships are crucial to high performance and communication plays a key role. Productive communication builds trust and is about successfully transferring information from one person to another. This course provides tools and techniques to help communicate effectively.

This course will equip you with the skills and techniques to

  • Identify the importance of clear communication.
  • Implement techniques to ensure communication alignment.
  • Identify where improved communication may be needed.

Course Outline

  1. Introduction
  2. What is Communication
  3. Types of Communication
  4. Productive Communication
  5. Wrap-Up