Melissa DeJesus is an experienced learning professional possessing the rare combination of technical experitise with strategic vision. In her decade-plus experience, she has provided strategy development, technical writing, and eLearning development to clients in a variety of industries from financial services to healthcare.

As a Senior Learning Consultant, Melissa has extensive experience in Instructional Design, Training Delivery, e-Learning Development, Technical Writing, creation of Instructional Materials, Application Help Content, Hands-on Simulations, Software Testing and Troubleshooting, Facilitation, as well as LMS Implementation and Management.

Melissa has recently used her Instructional Design skills to identify correct workflows and processes for a client’s software tool and then, acted as the project lead to gather technical specifications, write new content, and manage the content update process.

SKILLS

• Instructional Design
• eLearning Development
• Technical Writing
• Learning Strategy
• Project Coordination

SOFTWARE

• Microsoft Office, including Visio and SharePoint
• Adobe Captivate, PageMaker, Audition, Photoshop, Illustrator
• Articulate Storyline
• HTML Coding Adobe t, and Screencast-O-Matic.

ASSOCIATIONS

• e-Learning Guild
• Toastmasters International
• Horizons for Homeless Children