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Melissa Dejesus

Learning Solutions Architect

Melissa DeJesus is an experienced learning professional possessing the rare combination of technical experitise with strategic vision. In her decade-plus experience, she has provided strategy development, technical writing, and eLearning development to clients in a variety of industries from financial services to healthcare.

As a Senior Learning Consultant, Melissa has extensive experience in Instructional Design, Training Delivery, e-Learning Development, Technical Writing, creation of Instructional Materials, Application Help Content, Hands-on Simulations, Software Testing and Troubleshooting, Facilitation, as well as LMS Implementation and Management.

Melissa has recently used her Instructional Design skills to identify correct workflows and processes for a client’s software tool and then, acted as the project lead to gather technical specifications, write new content, and manage the content update process.


  • Instructional Design
  • eLearning Development
  • Technical Writing
  • Learning Strategy
  • Project Coordination


  • Microsoft Office, including Visio and SharePoint
  • Adobe Captivate, PageMaker, Audition, Photoshop, Illustrator
  • Articulate Storyline
  • HTML Coding Adobe t, and Screencast-O-Matic.


  • e-Learning Guild
  • Toastmasters International
  • Horizons for Homeless Children